10523 Kingston Pike, Suite B

Knoxville, TN 37922

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865.693.0016

rhglassman@bellsouth.net

Automotive Glass

Hatchett Glass is a full-service glass company – for your vehicles as well as your home or business. We have earned a reputation as specialists in replacing damaged windshields and auto glass in the Knoxville area.  We work with all insurance companies and provide mobile service, expert installation, and convenience to all our customers.

 

When you purchase replacement auto glass from Hatchett Glass, you will be purchasing materials that are specs for your vehicle. That’s because our expert installers only install OEM or OEE quality auto glass, ensuring a perfect fit and superior quality.

 

Our mobile glass installation in Knoxville and our auto glass repair specialists have the expertise and the equipment to perform a safe and efficient windshield repair or replacement, regardless of weather conditions. We also have the experience to know which types of installations are better handled in a more controlled environment. If that is the case, we will schedule a time that works with your schedule to repair or replace your windshield safely and efficiently.

AUTOMOTIVE GLASS

Replacements

  • Windshield Inspections
  • Front Windshield Replacements
  • Rear & Side Windshield Replacements
  • Mobile Service

Heavy Equipment

Glass Replacements

  • Windshield Inspections
  • Front Windshield Replacements
  • Rear & Side Windshield Replacements
  • Mobile Service

What to Consider

  • Structural Integrity and Strength

    Windshields rank among the most important parts of your vehicle’s SRS (Self Restraint System) system. Along with airbags and seatbelts, a properly installed and damage-free windshield is a critical element of your vehicle’s safety performance. In a front end collision, the windshield provides up to 45% of the structural integrity of the cabin of the vehicle, while in a rollover, it provides up to 60%. In a crash or roll-over accident, the windshield supports the roof, helps the airbags deploy, prevents you from absorbing the force of the crash, and prevents you from being thrown from the vehicle. If your windshield is weakened by a chip, crack, improper installation, or any other damage, you’re compromising your safety.

  • Windshield Damage Requires Immediate Attention

    Windshield damage can occur at any time. From flying rocks, vandalism, wrecks, and other mishaps, the repair or replacement of a windshield is vital for a drivers’ visibility and passenger safety. Quickly repairing or replacing a windshield is crucial, as a fully intact and flaw-free windshield helps protect the structural integrity of you vehicle, which ultimately protects you, your family, and any other occupants.

     

    Regardless of the size and location of a chip or crack, scheduling an inspection not long after damage occurs could save you time and money, but it ultimately protects your personal safety. Even seemingly simple cracks and chips should be inspected and treated quickly, as chips and cracks may spread over time. Plus, dirt quickly works its way into damaged areas, affecting the effectiveness and clarity of a repair. Also, if moisture gets through cracks and chips in the windshield, it can damage vinyl, weaken the windshield, and compromise your safety. Finally, cold and warm temperatures bring new stresses and a greater potential for spreading. A proper repair prevents damage from spreading, but as every chip is unique, some windshields may still require a replacement.

  • Repair or Replace?

    When a windshield incurs what appears to be minor damage, it’s normal to ask if a repair would be sufficient. However, what looks like small amounts of damage may require a replacement windshield. Your safety and the integrity of your windshield are our first priorities.

     

    When assessing windshield damage we look at the following to decide if a windshield needs repaired or replaced:

     

    • Size and Severity of Damage, Cracks or Chips: Generally, chips and cracks larger 1/4-3/8” require windshield replacement, but repairs may be successful on cracks that are much longer. The severity and unique variations of these chips and cracks are what lead safety advisors to suggest a replacement windshield.
    • Location(s) of Damage, Cracks, and Chips: Location of the damage plays an important role in determining your windshield’s fate. Cracks at the edge of the windshield tend to spread very quickly and can compromise the structural integrity of the glass. If they’re caught in time, they can be repaired, but it’s usually advisable to replace the windshield. Also, be aware that a chip that appears directly in the driver’s line of vision may require a replacement. This is because the repair process leaves minor distortions in the glass, compromising the driver’s vision and ability to see clearly.
    • Timespan of Damage: Waiting too long to have your windshield inspected and repaired only allows the damage to spread and increase in size. Dirt can also work its way into the damaged area, affecting the effectiveness and clarity of the repair. Furthermore, if moisture gets into the windshield through the crack, it can damage the vinyl, weaken the windshield, and compromise its safety. A proper repair prevents damage from spreading, but since every chip is unique, some will respond more effectively to a repair than others.
  • Benefits of Windshield Replacement

    • Integrity of Your Vehicle: When your safety and the integrity of your automobile are at stake, it’s important to maintain your vehicle’s safety system. Your windshield is the third most important part of your vehicle’s Self Restraint System (SRS) and accounts for 45% of the structural integrity of the cabin of the vehicle in a head on collision and 60% in a rollover. In a crash or roll-over accident it supports the roof, helps the airbags deploy, prevents you from absorbing the force of the crash, and it prevents you from being thrown from the vehicle. If your windshield is weakened by a chip or a crack, you’re compromising your safety. When we advise a windshield replacement, it’s for your safety. If your windshield’s strength is compromised, your vehicle isn’t as safe as it could be.
    • Clarity and Visibility: A repaired windshield will never look as perfectly clear as a brand new one. Even an excellent repair will still be visible. The best of repairs will look like a hair lying on top of the glass. Good repairs greatly reduce the “glinting” that occurs when the sun hits open cracks, but it may still be visible. Also, if you look closely at the tip of the crack you’ll see one or two little holes where resin has been inserted to keep the tip of the crack from spreading.
    • Repairs Have Limits: Be aware that even the most advanced glass repair techniques have their limits. If your windshield is severely damaged, new glass may still be in your future. A heavily damaged windshield is not only difficult to look through, it’s also unsafe. The structural integrity of the car may have been compromised and could weaken further if it isn’t replaced quickly. Also, if your windshield took a big enough hit, it may simply be beyond repair. Major impacts, such as those from big objects or accidents, will damage the windows and windshields beyond what any repair facility can fix. In these severe cases, and generally once a crack or chip grows larger than a certain size, replacement is the only option.

Need a Windshield Replacement?

Monday - Thursday: 8AM to 5PM

Friday: 8AM to 4PM

Hours

10523 Kingston Pike, Suite B

Knoxville, TN 37922

ADDRESS

Phone: 865.693.0016

Email: rhglassman@bellsouth.net

CONTACT

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